Pick a time that works for you. We'll cover rollout, governance, procurement and pricing on the call — no prep required.
Best for housing providers, large organisations and social-housing
Enterprise rollout, governance and support — same SurveyMate engine.
Prefer email? Write to hello@survey-mate.co.uk and we'll get back within one working day.
Our Agency plan covers teams of up to 20 surveyors. Enterprise is for organisations that have outgrown that — or that have governance requirements a self-serve plan can't meet.
Agency caps at 20 seats. Enterprise removes the cap entirely — one agreement covering every surveyor, contractor account, and back-office user across your organisation, with role-based access and central admin.
Stock teams managing thousands of properties get the Awaab's Law module with advanced compliance reporting, bulk job allocation, and board-level dashboards — plus custom integrations into your housing management and repairs systems.
SSO/SAML enforcement, priority security review, UK data residency, and a signed Data Processing Agreement as standard. If your IT or information-governance team has a checklist, Enterprise is the plan built to pass it.
Enterprise agreements carry a contractual 99.99% uptime SLA — up from the 99.9% on Agency — with service credits if we miss it. You get a named account manager, priority support with agreed response times, and a dedicated implementation lead for rollout, data migration, and surveyor training.
Incident communications go directly to your nominated contacts, alongside our public status page.
Every report, client portal page, and email your clients or tenants see carries your branding — logo, colours, and domain — with no SurveyMate branding anywhere. Multi-brand organisations can run separate brand profiles per business unit.
Custom report templates can be built in-app or migrated from your existing Word templates during implementation.
We work with public-sector and corporate procurement regularly. A typical Enterprise engagement runs in four steps.
Team size, stock profile, compliance obligations, and which systems we need to integrate with. No prep required.
We complete your security questionnaire, share our data-protection documentation, and issue a signed Data Processing Agreement. SurveyMate runs on UK-region infrastructure and is registered with the ICO.
Annual invoicing against a purchase order, multi-year terms available, and pricing that scales with seats rather than per-survey charges.
A dedicated implementation lead handles SSO setup, data migration, template builds, integration work, and surveyor onboarding to an agreed go-live date.
Questions before booking? Email hello@survey-mate.co.uk and we'll reply within one working day.